FAQ
Frequently Asked Questions
Everything you need to know about uHost's pay-by-the-minute game server hosting. Can't find what you're looking for? Reach out on Discord.
Billing & Credits
When your server is running, you are charged per minute based on the machine tier you selected. The moment you stop your server, billing stops immediately. There are no flat monthly fees — you only pay for actual uptime.
Credits are your account balance used to pay for server time. You can top up your balance via Stripe with preset amounts ($5, $10, or $25) or any custom amount from $5. Credits never expire and work across every supported game.
If your balance reaches zero while a server is running, the server will be gracefully stopped. Your files and world data are preserved in storage — nothing is deleted. Simply add more credits and resume where you left off.
Yes! Every new account receives $1.00 in free credit — no credit card required. That is enough to test-drive a server and see how the platform works before you spend a cent.
No minimum commitment. The smallest top-up is $5, and you are billed down to the minute. If you run a server for 3 minutes, you pay for 3 minutes.
Your spending is naturally capped by your credit balance. Since we use a prepaid credit system, you can never spend more than what you have loaded into your account.
Servers & Data
Your files are safely persisted in cloud storage. When you stop (hibernate) a server, all game files, configs, mods, and world saves remain intact. Resuming brings everything back exactly as you left it.
Most servers are ready in under 60 seconds. Pick your game, choose a machine tier and region, and hit launch. The platform handles provisioning, networking, and deployment automatically.
Absolutely. Your credit balance works across every supported game. Stop one server, launch another title — no separate subscriptions or extra fees. One account, one balance, every game.
We offer 7 tiers ranging from Mini (1 vCPU, 0.5 GB RAM) to Titan (4 vCPU, 16 GB RAM). Each tier has a transparent per-hour rate. Visit the Pricing page for live, up-to-date specs and rates.
We currently operate servers in 12 global regions: Iowa, Texas, and Miami (US); Santiago (Chile), São Paulo (Brazil), and Lima (Peru); Madrid (Spain), Frankfurt (Germany), Eemshaven (Netherlands), and Paris (France); Doha (Qatar); and Mumbai (India). Choose the region closest to you and your players for the lowest latency.
Features & Access
No. We never charge per player slot. If your selected hardware can handle the load, your friends can join — no artificial caps, no per-slot fees.
The Command Center gives you real-time CPU, memory, and network metrics, an integrated web terminal for direct console access, and RCON support for in-game administration — all from your browser.
No. You can create an account and explore the platform without entering any payment information. A credit card is only needed when you choose to add credits.
Yes. Every server automatically gets a free subdomain. You can customize it from the server settings page. Your server address stays the same across restarts so players always know where to connect.
Support
The fastest way to reach us is through our Discord community where the team and other users are active. Join at discord.gg/WqHvUbzHpv. We also monitor support requests submitted there.
We aim for high availability across all regions but do not currently offer a formal SLA. Our infrastructure is built on major cloud providers with redundancy, and we monitor uptime continuously.
Yes! Game requests are one of the most popular topics in our Discord. We prioritize new titles based on community demand, so drop a suggestion and upvote the ones you want most.